A Managed Alternative To Plivo

The main difference is who pays Twilio, and at what price. You connect your own Twilio account, so message costs are billed to you at Twilio prices with nobody in the middle taking a cut. Your numbers stay yours, your delivery logs stay in your console, and you can move providers without asking our permission first.

No. The extension is built in Deluge and runs inside your own Zoho account, using your own Twilio credentials. Message content stays in your SMS History module, and we have no access to it.

Select the records you want, compose the message once, and everybody selected receives it. Each send is logged against that individual record. Nothing lands in one shared pile you have to untangle afterward. You can also send to a saved list or view, which is easier when the same group gets messaged on a regular basis.

In the SMS History module, as a new entry linked to the record that replied, with nothing to copy across and no separate inbox to check. Because the history is attached to the record itself, anyone who picks up that account later can read the full exchange without asking around for context.

No. The extension has no phone home capability. It runs inside your Zoho environment and does not transmit your records, phone numbers, or message content to us. We hold no copy of any of it, and there is no vendor side dashboard collecting data in the background. This is the main structural difference between this extension and most alternatives.

Entirely on the Zoho platform, written in Deluge, with no embedded third party interface and no external web application anywhere in the path. Everything happens inside your own CRM deployment, which keeps the data boundary simple to explain to a security reviewer or an auditor.

That is what dynamic text is for. It pulls values straight out of Zoho CRM and drops them into the message body when it is sent. First name, appointment time, invoice number, or any other field on the record can be used, so a message going out to two hundred people still reads as though it was written for each one individually.

Templates handle that. Save the messages you send most often and pick one instead of typing it again. They work alongside dynamic fields, so a saved message still fills in each recipient’s own details at send time, which takes most of the retyping out of routine reminders, confirmations, and follow ups.

The extension detects every phone field on the record rather than assuming a single default. If a lead or contact has ten numbers on file, all ten are available. You pick the ones you want to text. That matters most on records where the mobile number sits in a custom field rather than the standard one.

Compose it now and set the date and time it should go out. The send happens at the moment you chose rather than the moment you were at your desk. That helps with time zones, business hours, and anything that needs to land on a particular day, such as a renewal reminder.

The message history maps across with the conversion, so the conversation stays attached to the record. Nothing is stranded on the lead you just converted. That keeps the full exchange readable from first outreach through to an ongoing customer relationship, which is usually exactly the point at which somebody needs to look it up.