An AnyDesk Alternative for Teams Who Keep Buying One More Connection

It is the one that publishes a number you can read, and that alone puts it ahead of TeamViewer, whose prices do not render on a plain load of their own pricing page. Standard is forty nine ninety a month billed annually for one simultaneous connection. ScreenConnect runs around forty three a month per concurrent technician and sells unattended access as a wholly separate product by agent volume. Splashtop remote support starts near twenty two per concurrent license. All four are cheaper than we are, and all four leave the configuration with you.

Yes, and that is a real advantage. Solo, Standard and Advanced each have an order page with a price on it, billed annually, and you can be running the same afternoon. Only Ultimate needs a conversation. If what you want is a license rather than a service, buying one direct from them is the sensible move and we would tell you so.

One session happening at one moment. It is not one technician and it is not one machine. Several people can hold accounts and share a single connection provided only one of them is connected at a time. That makes the meter cheap for a team taking calls in sequence and expensive for a team taking them in parallel, which is the thing to work out before you choose a tier.

Role management, a command line interface, MSI mass deployment, Windows Group Policy, mobile device management support and live phone support all begin at Advanced. Single sign on, a custom namespace, on premises hosting and the CRM and ITSM integrations begin at Ultimate, which is quoted rather than listed. There is also a managed device allowance sitting under every tier: a hundred, five hundred, a thousand, two thousand.

Then take it, and we mean that. Standard is forty nine ninety and it is a good product at that price. We are three hundred, which is roughly six times as much, and no feature table rescues that gap. You should not pay us for the software. You pay us because somebody has to size the connection count, decide which machines get an unattended agent, provision and remove technicians, and still be doing all of it in a year. If you already have that person, buy the license.

There is an arithmetic answer and a real one. On Advanced you get two connections for a hundred and eleven ninety and each one after that is twenty nine ninety, so at around eight simultaneous connections you are paying close to what we charge and still running it yourself. The real answer arrives sooner, and it is the half day a month somebody spends auditing access, chasing agents that outlived their machines and rebuilding permissions after a leaver.

On simultaneous connections, which is neither. Interactive sessions where somebody sits at the machine and lets you in are unlimited on every plan. What is counted is how many sessions are open at the same moment, and separately how many machines carry an unattended agent. Work out both before you compare a tier to anything, because those two ceilings are reached by very different kinds of team.

On a slow line to old hardware, probably, and we are not going to pretend otherwise. The download is small, it starts quickly and it was engineered for exactly that situation. Zoho Assist connects perfectly well in ordinary conditions. If your support work routinely involves poor connections, unusual machines or customers whose equipment you have no control over, that difference is real and it is a reason to choose them over us.

That is the reason to choose it. Assist sits alongside Desk, CRM, Projects and People, so a call becomes a ticket, a session, a note on the customer record and a line on a report with nothing wired in between. AnyDesk lists CRM and ITSM integration on Ultimate, the one tier that has no published price.

We provision technicians and remove them when they leave, deploy unattended agents on the machines that need them and retire the ones that do not, build the access groups and the session permissions, enforce your access policy, connect Assist to Zoho Desk and CRM so sessions land on tickets, produce the session reporting, and carry the Zoho Assist license on our invoice. Technician support is unlimited and included.

We do, and this is the exception across our Zoho work. Everywhere else you buy the license direct from Zoho and we manage it. On Assist we carry the subscription ourselves and it is billed inside the three hundred, on one invoice. Your session data and your configuration remain yours. Because the subscription sits in our name rather than yours, leaving is a conversation about moving it, so ask us how that unwinds before you sign.

Yes, and the migration is mostly an audit. Technicians, the machines carrying unattended agents, the connections you are actually paying for and the access that should never have existed all get listed before anything moves, and we build the equivalent in Zoho Assist before you switch. The thing to plan around is your term. AnyDesk business rates are billed annually, so tell us when yours ends and we will work backwards from it.

No. Three hundred a month, month to month, thirty days’ notice. The published AnyDesk rates are annual ones, so the comparison is not only what you pay, it is how long you are committed to a decision if it turns out to be the wrong one.

Then buy Standard and keep your three hundred dollars. One connection, one person who knows every machine they support, and a list nobody else needs to read is not a problem worth paying anyone to manage. Come back when the second technician starts, or when the first one leaves and nobody is certain what they could still reach.

Three hundred a month covers the review, the configuration, the agent rollout, the ongoing tuning and the Zoho Assist license itself, with nothing metered and nobody counted.