The Rocket.Chat Alternative, Run For You

We fit the workspace to how your teams already work, so nobody has to be pushed into it. A tool people resent is a tool people route around, and then you are paying for chat that happens somewhere else. We set Cliq up around the way your teams already communicate, then adjust it when something annoys them, rather than sending another reminder to use the new system.

Yes, through an extension or the developer platform, not a native toggle. The distinction matters when you are budgeting, because Standard caps you at 10 extensions across the whole organization. Once it is built, a stage change or an approval request posts into the channel that owns it with enough context to act on, and your sales team can look a record up from a slash command without switching tabs. For most of our clients this is still the reason to choose Cliq.

Bots handle the small repetitive things. The common ones post form submissions into a channel, collect a daily standup, page whoever is on call, or push an alert when a payment fails. We build them against your real process and test with a small group before anyone else sees them. If a bot turns out to be noise, we kill it. Nobody here is attached to their own work.

Yes. Cliq supports external guest access, so clients and contractors can join specific channels without seeing the rest of your workspace. We configure what guests can view, share, and search, and we build the offboarding step so access ends when the engagement does. This is usually cheaper and cleaner than emailing files back and forth for the length of a project.

It depends on your tier, and you should know that before anyone promises you a security posture. Custom roles start at Professional. Data loss prevention and audit history are Enterprise only, with no partial version below it. On Professional we can put channel creation and app installs behind the right people and give you usage reports going back 60 days. On Enterprise we add the DLP patterns, the audit trail, and the exports your compliance team will ask for. If you need the Enterprise controls and are not on Enterprise, you will hear that from us on the first call.

Access is cut the same day, and ownership of the channels and files they held moves to someone still there. We build that into a repeatable offboarding routine, because the usual failure is a disabled account quietly holding the only copy of something the team needs. Retention settings decide how long their message history stays searchable, and on the Free plan that history is capped at the last 10,000 messages for the entire workspace.

A consultant suits a defined project with a start and an end. A chat workspace is not that. People join and leave, channels multiply, bots break when an integration changes, and permissions drift. Each of those becomes a small negotiation when you bill by the hour. A subscription removes the friction: monitoring is continuous, small changes do not need a quote, and we keep context between requests.

Yes, and it is usually the better deal. Zoho One includes the Cliq Enterprise plan with all of its features, which means the data loss prevention, audit history and eDiscovery you would otherwise pay to upgrade for arrive with the bundle. If you already run several Zoho applications, our Zoho One service covers the whole ecosystem and this page is probably not the one you want.

Most teams are working in a managed Cliq within two to three weeks. Week one covers access, a review of how your teams communicate now, and the channel structure. Week two covers roles, permissions, guest access, and the Zoho app connections. Week three is bots, commands, and rollout to everybody. A migration from Slack or Teams takes longer, and we will say so up front.

Monthly, with no long-term commitment. Cancel with notice and you keep every channel, bot, integration and message we built, because all of it lives in your own Zoho account. We would sooner earn the renewal each month than hold an unhappy client to a term.

Start with a consultation. We look at how your teams communicate now, what tools you are trying to replace, how many users you have, and what needs to connect to Cliq, then confirm whether the standard plan covers it. From there we collect access, build the channel structure, and set up permissions and integrations. If your requirements turn out to be bigger than the subscription, we will say so and quote the project.