Zoho Marketplace for Extensions, Integrations and Custom Builds

Managed Zoho Marketplace is a monthly service where we run the extensions and integrations inside your own Zoho organization. That covers choosing them, installing and configuring them, reviewing what they are allowed to access, testing updates before they land, removing the ones nobody uses, and building custom extensions in Sigma when the catalog has no answer. You own the account, the connections, and anything we build.

No. Paid extensions are billed by their publisher, and your Zoho license is billed by Zoho. Neither is marked up. Our monthly fee covers the work of running them. We do track what each paid extension costs and when it renews, and we will tell you when one is no longer earning its price.

Sigma is the platform for building custom Zoho extensions. You need it when the catalog has no listing that does what you want, or when the closest one costs more over two years than a small build you own outright. We scope the work first, tell you which way the numbers point, and only build when it is the cheaper answer.

Yes. We build it in Sigma under your publisher account, prepare the listing, screenshots, description, and the privacy and support documentation, then handle the Zoho review submission and any changes the reviewers ask for. You keep publisher ownership and any revenue. Most clients start with a private install and decide about publishing later.

We look at four things. When the publisher last shipped an update, how they handle reported issues, what permissions the extension asks for against what it actually needs, and where your data goes once it leaves your organization. An extension that reads your whole CRM to do one small job gets rejected even if it works.

We track the version of everything you run and read the release notes as they land. Updates that change behavior get tested in a sandbox before they reach your live organization. If an upgrade breaks a field mapping or removes something you depend on, we fix the configuration first, then roll it out with your team told what changed.

We watch for listings that stop updating, publishers that go quiet, and Zoho API changes that will strand an older integration. You get told early rather than on the day it stops working, with a replacement already evaluated and costed, or a Sigma build proposed if nothing in the catalog covers it.

That is where every engagement starts. We list every extension and connection across your Zoho apps, record who added it, what it reads and writes, whether the publisher still maintains it, and whether anyone uses it. Dead trials get removed and their tokens revoked. The list is usually longer and messier than clients expect.

You do. Everything lives inside your own Zoho organization under your company name. Where a connection is currently tied to an individual employee account, which breaks the moment that person leaves, we move it onto a service account your company controls. Nothing sits behind an agency login, so there is no export to negotiate if you leave.

Yes. Marketplace extensions exist for CRM, Desk, Books, Projects, Mail, Recruit, and most of the rest, and the same integration often gets installed three different ways across three apps. We keep one inventory covering everything and standardize how each connection is set up so they behave consistently.

Most requests are handled within a day or two. Installing and configuring a vetted extension is usually same week. Anything that needs sandbox testing or touches a live sync gets scheduled so your team knows when it is happening. A custom Sigma build is scoped and quoted on timeline before we start.

Hourly work makes every small question feel expensive, so people stop asking and install things unreviewed instead. A flat monthly rate removes that friction and puts the incentive on us to keep your setup clean rather than billable. You also get the ongoing parts, version tracking and permission reviews, that nobody buys by the hour.

Once you are managing extensions across several Zoho apps, an extension problem is usually a CRM, Flow, or Desk problem wearing a costume, and fixing it properly means touching more than Marketplace. The Zoho One bundle covers every app under one monthly plan and works out cheaper than about four individual app plans, which is where most multi-app teams end up.