Managed Zoho Sigma
Zoho does most of what you need, and then there is the one thing it does not. Managed Zoho Sigma covers the part where you build it yourself, meaning widgets, custom buttons, connectors to outside systems, and the functions behind them, packaged as a proper extension.
With Cascadia you get
Custom code is the most expensive answer to a question a workflow rule might already handle. We start by looking at native automation, blueprints, and the extensions already listed on the Marketplace, and we say so when one of them covers it.
Every build runs in a sandbox or a separate test organization, with realistic data and the roles your users actually hold, before anybody in production sees it. That is where permission mistakes, broken record saves, and slow API calls surface, rather than in front of your team on a Monday morning.
An extension that only reads Zoho data is half a solution. We build connectors to the systems your business actually runs on, set up OAuth with narrow scopes, and handle rate limits and retries, so an outage somewhere else does not show up as a broken screen inside Zoho.
What you get
All 26 of these come with Managed Zoho Sigma, set up and looked after by our team.
Tell us how your team uses Zoho Sigma and we will take it from there.
A freelance build ends the day it ships. The extension keeps running for years after that, through API deprecations, process changes, and staff turnover, and that stretch is where most of the cost actually lands.
| What to compare | How Cascadia handles it |
|---|---|
| What happens after launch | We keep the extension current inside the monthly rate, which is the entire reason it is still working a year later. |
| Where the source code lives | Your code lives in a repository you own, under a developer account in your name, with builds we can reproduce from scratch at any point. |
| Testing before your team sees it | We run every build in a sandbox with real roles and representative data, since permission errors and broken saves get found there or in front of your staff. |
| Small changes next quarter | Enhancement requests are included each month, so what you use keeps matching what you do. |
| Knowing whether to build at all | We check native automation, blueprints, and existing Marketplace listings first, we say so when code is not the answer, and we flag when Zoho One costs less than adding apps one by one. |
| Seeing the rest of your Zoho | We manage the wider Zoho environment, so when a request turns out to be configuration rather than code, we say so, and the flat rate means nobody is paid more for building the wrong thing. |
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Every business has the step that makes it different, and it is usually the one no standard app models. We build that step into the screens your team already uses, as a widget or a button on the record itself, rather than as another tab somebody has to remember to open.
Get startedIf you implement Zoho for other people, the same gap shows up across accounts and gets solved slightly differently each time. We build it once as a proper extension, take it through Marketplace review, and maintain the versions, so you deploy a supported package instead of rebuilding custom functions per client.
Get startedYour product belongs where your customers already work. We build the widget and the connector, handle OAuth and the field mapping, prepare the listing assets, and manage the review cycle, so your integration lists and then keeps working after it does.
Get startedWhether you are starting from a request nobody has scoped yet or inheriting an extension built two years ago by somebody who has left, the sequence is the same.
We start with the people who will actually use the feature, and separate what Zoho already does natively from what genuinely needs code. Then we set up your Sigma developer account, the extension toolkit, a repository you own, and a sandbox loaded with representative data.
Get startedNext come the widgets, buttons, functions, and connectors, built against the Zoho SDK and tested in the sandbox using the roles your users actually hold. We test the wrong paths as well as the right ones, because the failure somebody reports is rarely the one you planned for.
Get startedWe package a versioned build and install it privately to your organization, or take it through Marketplace review if you are listing publicly. From there you get the ongoing work, meaning enhancement requests each month, updates when Zoho deprecates an API, and a changelog you can point at when something changes.
Get startedPricing
Pricing depends on the size of your setup and how much of it you want us to run. Tell us what you have today and we will put a number to it, with no obligation.
Ask for a quoteWe reply within two business days.Ask us
Want the wider picture? See every Zoho app we set up and run.
See all Zoho servicesSigma is the platform Zoho gives developers for building extensions to its business apps. An extension can add widgets, buttons, custom fields, related lists, and connectors to apps like CRM, Desk, and Projects, packaged as something that installs cleanly and updates as a version. It is how you add a feature Zoho does not ship, without maintaining a pile of loose scripts.
It is a flat monthly plan covering the whole life of your extensions, not a single build. That means scoping the requirement, setting up the developer account and sandbox, building widgets, functions, and connectors, testing against real roles and data, packaging versioned releases, installing privately or clearing Marketplace review, then updating everything when Zoho changes an API. Enhancement requests each month are part of the rate.
Marketplace covers extensions somebody else built, so vetting, installing, permissions, version control, and knowing when a publisher has abandoned one. Sigma covers extensions you build, so scoping, development, testing, packaging, and publishing. Teams often want both, because the honest answer to a request is sometimes an existing listing and sometimes code. We tell you which one it is before we start.
No. Most extensions built for a single company are published privately, which means they install only into your organization and never appear in a public listing. That keeps your process out of view and skips the Zoho review queue entirely. Public listing makes sense if you sell software, or if you are a partner deploying the same extension across many client accounts.
Sigma supports the apps most teams actually run their business in, including CRM, Desk, Projects, Recruit, Books, Bigin, Inventory, and others. Each host app has its own widget locations, its own APIs, and its own review rules. We build for the apps you use and test each one separately, because a widget that behaves in CRM does not automatically behave in Desk.
Most first builds are live in four to six weeks. Scoping and environment setup take the first week or so, development and sandbox testing take the bulk of it, and private installation is quick once testing passes. Public Marketplace listings run longer, because Zoho reviews them and first submissions are commonly sent back over documentation, screenshots, or permission scopes.
Both, depending on where the logic belongs. Widgets are built with JavaScript against the Zoho SDK, since that is what renders inside the app. Server side logic is written as Deluge or serverless functions inside the extension package. The choice is a technical one and we make it for maintainability rather than preference, then document what went where.
Yes, and that is a large share of what people ask for. We build connectors to the APIs your business runs on, set up OAuth with the narrowest scopes that work, map fields in both directions, and handle rate limits and retries. The aim is that a slow or failing outside system shows up as a clear message rather than a frozen screen.
You do. The Sigma developer account is created under your organization, the extension is published under your name, and the source lives in a repository you control with builds we can reproduce. Nothing sits behind an agency login. If you move this in house or hire somebody else, there is nothing to request and nothing to negotiate.
Every build runs in a sandbox or a separate test organization loaded with representative data, and we test using the roles your users actually hold rather than an administrator account with everything enabled. That is where permission errors, broken record saves, and slow API calls appear. We also test the wrong paths, since the failure people report is rarely the one you planned for.
Zoho retires API versions and changes SDK behavior on its own schedule, and an extension nobody maintains eventually stops working with no warning to the people relying on it. We track the deprecation notices that touch your builds, update and retest the affected extensions in sandbox, and release before the cutoff rather than after the support ticket arrives.
Often you should not build an extension at all. Zoho Creator suits a standalone custom application, Flow suits moving data between systems on a trigger, and Catalyst suits a backend service. Sigma is right when the feature has to live inside an existing Zoho app, on the record your team already works from. We assess that first and say so.
Yes, and we set it up under your organization as part of onboarding. It is the account that owns your extensions and your publishing history, so it should never be ours. You get administrator access from the start, along with documentation covering how a build is produced and where the source is kept.
Usually, provided the source code exists somewhere. We start by reading it, reproducing a build, and getting it running in a sandbox, which is also where we find the gaps between what it claims to do and what it does. You get a written assessment before we commit to a monthly plan, including anything that needs rewriting rather than patching.
We’d love to hear from you!
