Switching From BigCommerce To A Team That Runs It

Not quite, because we run Zoho Commerce for you and watch your order volume before fees bite. We track your usage against your current plan and flag a change before a limit turns away an order during your busiest week. You stay ahead of the cost rather than reacting to it.

Yes. Customers and orders flow into CRM so your sales team sees purchase history alongside the pipeline, and Campaigns can segment on what someone actually bought rather than what they browsed. We set up the field mapping and the deduplication rules, so you do not end up with three contact records for the same buyer and a segment that double counts them.

Zoho Commerce supports the major gateways including Stripe, PayPal, and Authorize.Net, plus several regional providers, and the list available to you depends on where your business is registered. We connect the ones you want, run live test transactions, and confirm refunds work before launch. If you need a gateway Zoho does not support natively, we look at whether the API can bridge it.

Within what the platform allows, yes. We trim the fields to what you actually need, enable guest checkout, add custom fields your fulfillment process depends on, and cut the number of steps between cart and payment. Zoho Commerce does not offer unlimited checkout templating, so we will be straight with you about where the limit sits before you plan a process around it.

Yes. Everything we build lives inside your own Zoho account, under your ownership. If you ever change providers, the store, the catalog, the order history, and the integrations stay exactly where they are. Nothing sits in an agency account, so there is no export to negotiate, no credentials to chase, and no leverage held over you.

We flag it before it becomes a problem and quote the change, rather than letting it surprise you on an invoice. Most stores that outgrow the allowance are also good candidates for the Zoho One bundle, which covers every Zoho app under a single monthly plan. We would rather move you onto the right plan than quietly bill you more each month.

A straightforward store with a clean catalog usually goes live in four to six weeks. Migrations, large catalogs, and custom integrations take longer, and the extra time is almost always product data cleanup rather than build work. We give you a schedule after the first consultation, once we have seen your product data and know what shape it is in.

We set the technical foundations: product and category metadata, structured data, clean URLs, sitemaps, and analytics tracking. That is what makes a store crawlable and measurable from day one. Ongoing content and link building is a separate engagement, and we will say so rather than imply that a technically sound store will rank on its own.

Checkout availability and payment gateway health are monitored, so we usually find out before a customer emails you. Anything that stops orders getting through is treated as urgent. Routine requests, catalog changes, and new promotions run on normal business hours, and you can reach us by phone, SMS, or email using the details on this page.

Zoho Commerce is Zoho’s ecommerce platform for building and running an online store. It covers the storefront builder, product catalog, cart and checkout, payment gateways, shipping, and order management in one product, and it connects directly to Zoho Books, Inventory, and CRM. It is also included in Zoho One, which is why a lot of companies already own it without having launched a store on it.

We build the store and then run it. That covers theme and page setup, catalog and variant structure, payment gateways, shipping and tax rules, checkout configuration, and the connections into Books, Inventory, and CRM. After launch we handle catalog changes, promotions, monitoring, and the ongoing administration at a flat monthly rate, so the store keeps working without you hiring someone to look after it.