Zoom, Google Meet, Webex and RingCentral, and What Each One Actually Meters
Zoom meters the person who schedules. Google meters every person you employ. Webex meters how often two of your meetings collide.
Every comparison
Side-by-side write-ups, each one about what we actually do.
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We treat support as a relationship, not a ticket count. The work is boring by design, and boring is exactly what you want from the systems your revenue runs through. We explain all of it in plain language, no technical translation required.
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Questions worth asking first
Straight answers to what people ask while comparing Video Meeting Tool options, before anyone asks for a demo.
Not sure? Talk to usHow do you compare four meeting platforms when none of them publishes a price?
You gather the quotes first, then compare shapes rather than headlines. Zoom, Google and Cisco all render their paid rates in your browser rather than printing them in the page, and RingCentral publishes no video figure at all. So work out three numbers of your own before you ring anybody: how many of your people genuinely schedule, how many people you employ in total, and how often two of your sessions need to run at the same moment. Those three decide which meter is cheapest for you, and no vendor page will tell you.
How does a meeting platform decision go wrong?
Almost never on the software, and almost always on ownership. The platform gets chosen carefully, switched on well, and then belongs to nobody. Two years on, the reminder still goes out twenty four hours ahead because that was the default, several licenses belong to people who left, and a standing Thursday call that forty people decline is still in everybody’s calendar. Nothing broke. Nobody was running it.
Who owns the account and the license if you set this up?
You do, entirely. You hold your own Zoho Meeting subscription in your own name and pay Zoho directly for it. We work inside it as administrators and never sit between you and your account. End this tomorrow and every host, every recording, every registration ever taken and all the reporting stay exactly where they are. Zoho Assist is the single service where the license sits with us instead.
Should we simply pick one of these and run it ourselves?
For a lot of businesses, yes, and we would rather say it here than after you have signed. If two people host and the calls never overlap, the Webex free plan costs nothing and will do. If your company already runs on Google Workspace, Meet is close to free and switching it on is the obvious answer. If you need a phone system as well, buy RingCentral. Come back when nobody in the building can name who owns the meetings.
Which of the four comes out cheapest for us?
It depends entirely on which of your three counts is largest, and that is the honest answer rather than a dodge. If almost nobody schedules, Zoom is cheap, because you buy very few host licenses. If your headcount is large but only a handful ever run a session, Google is expensive, because it charges for all of them. If your calendar collides often, Webex climbs quickly, because concurrency is the unit. If you need telephony anyway, RingCentral stops being a meeting cost at all. And the Webex free plan is genuinely zero, which beats every paid option here including ours.
What happens when nobody looks at the meetings after go live?
First somebody has to notice, and that is the part that fails, because nothing is broken. No support tier covers it. Zoom puts live chat behind ten dollars of monthly spend and live phone support behind two hundred. Google sells Enhanced and Premium Support as paid upgrades against Enterprise. Cisco prints basic support against its free plan. RingCentral sells an AI Receptionist from thirty nine dollars and Conversational Intelligence from sixty as add-ons. All of that helps your people work the tool. With us, reading the attendance every cycle is part of the fee, so the noticing is ours rather than yours.
Do we have to move every meeting at once?
No, and it usually goes better if you do not. The normal order is the sessions that face customers, then anything tied to a change you are making right now, then the long tail of internal recurring invites. Most of the value sits in the first group and most of the tidying sits in the last, and a fair number of that last group turn out not to need moving at all.
Can you take over a meeting setup somebody else built?
Often, and it is real work rather than a tidy up. We read what is configured, find the two recurring sessions doing almost the same thing on different days, identify the licenses still assigned to people who have left, and settle which version of each template wins. Expect that last part to be the bulk of it. An inherited meeting setup is usually accurate about what was scheduled and completely silent about why.
How to Choose the Right Video Meeting Tool
Three questions do most of the deciding. Each comparison below walks through them for one provider.
- 01Know What Each One MetersWhere to start
- Zoom
- Google Meet
- Webex
- RingCentral
- 02Check the Entry Tier LimitsWhat to check
- A License Per Host, Not Per Org
- Support Metered By What You Spend
- Ten Gigabytes Of Recording Per License
- A Seat For Everybody You Employ
- The Entry Tier Cannot Record
- Three Hundred Users And No Further
- One License, One Meeting At A Time
- The Free Plan Records To A Laptop
- 03Ask Who Decides Your SessionsWhat to decide
- Teams running webinars to generate leads
- Teams moving off Zoom or Teams
- Sales teams demoing every day
- Firms that must record client calls
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More Zoho Meeting questions
Plain answers to the rest of what people ask while comparing their options.
Talk to usHow long does this actually take?
Four to eight weeks for most businesses, and longer where the recurring sessions sit on settings nobody wrote down outside the platform. Configuring Zoho Meeting is a couple of days. The time goes on agreeing which sessions should exist at all, on finding every license nobody has audited since it was bought, and on the first month of live meetings, which has to run and be watched before anybody relaxes.
We already have somebody who owns this. What is left for you?
Possibly nothing, and that is a fine answer. Somebody who owns this properly will do it better than a monthly retainer, because they are there every day and they know the business. The question is whether it is actually on their list. Reviewing the reminder timings in a month where every meeting connected on time is the work that is always reasonable to postpone until next quarter.
When would you tell us not to bother?
Two cases, and both are common. If fewer than three people ever schedule and the sessions never overlap, the whole setup fits in one person’s head, the Webex free plan or a couple of Zoom licenses will do, and the money is better spent elsewhere. And if you are replacing a phone system as well, RingCentral is a better answer than we are, and we will say so on the first call rather than sell around it.
What if the meetings turn out not to be the problem?
You will hear that from us before any invoice goes out, which is the whole point of the fit review. Often the real problem is that the webinar content is not landing rather than that the platform is wrong, or that two teams disagree about who a session is even for, or that nobody is willing to say a standing meeting has outlived its purpose. Any of those is worth resolving first, and no amount of meeting configuration fixes any of them.
What does this cost through you, stated as plainly as possible?
Three hundred dollars a month, per organization. You will find it on the Managed Zoho Meeting service page. Headcount does not move it and neither does the number of people hosting. The Zoho Meeting license comes from Zoho directly and belongs to you.
What happens if we decide to stop?
Thirty days’ notice ends it. Everything stays exactly where it is, because the subscription was always yours. We hand back the administrator seat, write up what every template is for and why the recording and access rules are set the way they are so the next person is not guessing, and list what we would change next.
What do you need from us to begin?
A list of your standing sessions and who owns each one, your current host or seat count and what you pay for it, and an honest account of which meetings people actually attend rather than which ones are in the calendar. Neither list is ever complete and neither needs to be. They tell us the shape of the problem, and the fit review finds the rest.
